How do I know if I am developing a problem?

Be alert if you notice any of the following signs: A tendency to place more bets to try to recover lost money Hiding your gambling from family or friends Going beyond your set budget or betting with borrowed money Feeling uneasy or anxious when you stop playing Neglecting work, studies, or family responsibilities If you notice these signs, contact our support team without delay.

Safe and Responsible Entertainment

ti999 Responsible Gaming — Your Safety is Our Priority

Enjoy entertainment safely. ti999 is committed to providing a fair, secure, and responsible gaming environment at all times — you stay in control.

What is Responsible Gaming?

When gaming goes beyond the boundaries of entertainment — that is when awareness becomes essential. ti999 stands by you in that awareness.

Responsible gaming is a practice in which a player maintains full control over their time, money, and emotions. Online betting and casino games are a form of entertainment — not a source of income. ti999 believes every player has the right to a safe and enjoyable experience.

On our platform, at any time, you can set a deposit limit on your account, take a break for a set period, or activate full self-exclusion. These features are right at your fingertips, always easy to access.

If you feel that gaming is affecting your daily life, relationships, or financial situation — reach out to our 24/7 support team right away. Our team speaks Bengali and is ready to assist you with complete confidentiality.

Warning Signs

If you notice any of the following signs, take a break immediately and do not hesitate to seek help.

Placing more bets to try to recover lost money
Going beyond the budget set aside for gaming
Hiding your gambling from family or friends
Neglecting work or studies to focus on gaming
Being unable to stop playing or feeling uneasy when you try
Betting with borrowed money or drawing on savings

Our Protection Tools

ti999 provides you with a range of powerful tools to keep you safe — all controllable directly from your account.

Set Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month yourself. Once set, the system automatically enforces that limit.

Time Limits and Session Control

Set the maximum duration for each session. Once the set time is up, you will receive an automatic alert and, if needed, the session will end.

Self-Exclusion

Close your account for a specific period or permanently. Once self-exclusion is active, logging in will not be possible for the duration chosen.

Cooling-Off Break

Need a temporary break? Activate "cooling-off" mode for anywhere from 24 hours to 6 weeks. Your account will be inactive during this time, but your data will not be deleted.

Activity History

View your full betting history, win and loss records, and total spending at any time — the best way to make informed decisions.

24/7 Support

If you need help at any time, contact our Bengali-speaking live chat support. Your situation will be handled with complete confidentiality.

21+

For ages 21 and above only

To open an account and play any game on ti999, users must be 21 years of age or older. Any account found to belong to a minor will be closed immediately and all balances will be forfeited. Parents can restrict their children's access using software such as Net Nanny or CyberSitter.

Deposit and Withdrawal Limits

At ti999, the minimum deposit is just ৳100 and the minimum withdrawal is ৳500. These limits naturally protect you from large financial risk.

Beyond that, you can set even stricter limits yourself. Lowering a limit takes effect immediately; raising a limit is subject to a 72-hour delay — giving you time to reconsider the decision.

Withdrawals are typically completed within 15 minutes to 2 hours. Transact safely via bKash, Nagad, Rocket, Upay, and bank transfer.

How to Activate Self-Exclusion

Log in to your account

Open the "Responsible Gaming" section

From the settings menu, select the "Responsible Gaming" option.

Choose a duration

Choose from 1 day, 1 week, 1 month, 6 months, or permanent self-exclusion — whichever you need.

Confirm

Confirm your decision. It takes effect immediately and you will not be able to log in for the chosen period.

If you have any trouble, contact us directly via live chat or at [email protected] — we will activate the exclusion on your behalf.

Healthy Gaming Habits

Following a few simple rules keeps gaming enjoyable and safe at all times.

Do's

Set a specific budget before you play and stick to it
Treat gaming as entertainment, not a source of income
Take regular breaks and keep track of your time
Play when you are fresh and focused
Stay aware of your own limits
Spend time with family and friends

Don'ts

Do not place more bets trying to recover money you have lost
Do not bet with borrowed money or someone else's funds
Do not play when you are under stress or feeling low
Do not play under the influence of drugs or alcohol
Do not use money set aside for essential expenses such as rent or food
Do not keep problems to yourself — do not hide them

Where to Get Help?

If you are struggling, you do not have to face it alone — we and specialist organisations are here for you.

ti999 Live Chat Support

Our Bengali-speaking support team is online 24 hours a day, 7 days a week. Chat with us now for deposit limits, self-exclusion, or any concern — completely confidential.

Email Support

If you prefer to write in detail, email us at [email protected] — we will respond as quickly as possible and review your situation with full attention.

Professional Counselling

Gambling addiction is a health issue and it can be treated. Do not hesitate to seek help from a mental health professional or a community support group in Bangladesh. If needed, talk to your family as well.

Responsible Gaming FAQ

When you activate self-exclusion, your account becomes completely inactive for the chosen period. During this time you cannot log in, make any deposits, or place bets, and you will not receive any promotional messages. Once the period ends, you can access your account again. For permanent exclusion, you will need to contact the support team.

Lowering your deposit limit takes effect immediately. However, if you want to raise the limit, a 72-hour waiting period applies — this is intentional, so decisions are not made on impulse. If during those 72 hours you decide it is better not to raise the limit, you can cancel the request.

No. ti999 strictly enforces the 21+ age rule. Age is verified when an account is created, and any account found to belong to a minor is closed immediately. Parents are advised to use parental control software on their devices and to keep login details out of their children's reach.

Be alert if you notice any of the following signs:

A tendency to place more bets to try to recover lost money
Hiding your gambling from family or friends
Going beyond your set budget or betting with borrowed money
Feeling uneasy or anxious when you stop playing
Neglecting work, studies, or family responsibilities

If you notice these signs, contact our support team without delay.

Your account balance remains safe throughout your self-exclusion period. Once the period ends, or through support, a withdrawal can be processed. Our team is fully available to assist you with this.

No. Setting deposit limits, activating a cooling-off period, or using any other protection tool will not negatively affect your account or bonuses. These tools are built for your protection, and using them reflects a level of awareness we genuinely appreciate.

Enjoy safely — we are here for you

Enjoy entertainment on ti999 responsibly. Visit our games section, FAQ, or support team any time.

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